Warranty
Earth+KinTM products are warranted from the date of purchase against defects in materials and workmanship as follows: fabric parts for one year, frame and plastic parts for three years. Your original dated sales or delivery receipt showing the date of purchase is your proof of purchase.
If a defect in materials or workmanship is discovered during the Limited Warranty period, we will, at our sole option, repair or replace your product at no cost to you. This warranty is only valid in the country in which the product was purchased.
The Limited Warranty extends only to the original retail purchaser of this product and is not transferable to anyone who obtains ownership of the product from the original purchaser.
The Limited Warranty does not cover claims resulting from misuse, failure to follow the instructions, installation, improper maintenance and use, abuse alteration, involvement in an accident, and normal wear and tear. The Limited Warranty does not cover products which are used in rental operations and earth+kin will not be liable for any incidental or commercial damages relating to such use.
TO THE GREATEST EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The duration of any implied warranties, including any implied warranty of merchantability or fitness for a particular purpose that may exist during the express warranty period is expressly limited to the limited warranty period.
Some states and countries do not allow limitations on how long an implied limited warranty lasts; therefore, the above limitation and exclusions may not apply to you.
THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED.
Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you.
Our goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the good repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This Limited Warranty gives you specific legal rights, and you may have other rights that vary from state to state or country.
For warranty service or replacement part information for the USA or Canada, please contact earth+kin
directly by calling 1 (800) 949-1506 or emailing hello@earth-kin.com. For warranty service or replacement part information outside of the USA and Canada please contact the place of purchase for warranty service. Please be prepared to provide the product model, serial number and a description of the warranty issue.
Some replacement parts may be available for purchase after this limited warranty expires. Please visit us at www.earth-kin.com or call us at 1 (800) 949-1506 for more information.